Reference

Kebijakan Privasi untuk Data, Cookie, dan Akun Indonesia

We keep your account data, cookie IDs, and transaction references tied to DANA, OVO, GoPay, and QRIS only for the reason you gave them, and we provide access…

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How We Apply Local Privacy Rules

janda4dslot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy covers the data we collect when you open an account, confirm a phone number, or send a request through our chat or email. That can include your name, contact details, device type, browser signals, login time, and payment references from DANA, OVO, GoPay, or

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QRIS. We use that data to run the account, check identity when needed, keep the service secure, and answer correction or access requests. If local law asks us to keep a record longer, we keep only the part we must keep and separate it from active
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use. We do not need your wallet PIN or card password to process a normal request, and we do not ask for more data than the task needs. Access is available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Ways To Reach Us Fast

If you want a data copy, a correction, or a question about what we keep, the fastest path is our in-account chat. You can also message WhatsApp from 09.00-23.00 WIB or send email any time, and we will ask for your registered contact detail plus one recent transaction reference before we change anything. That extra step keeps the request tied to the right account.

Team online

Send your request from 09.00-23.00 WIB using your registered number. We use that chat to confirm a data copy, contact change, or correction request before we update anything in the account.

Live Chat

Open live chat from your account screen when you need a fast reply. We may ask for your email and last DANA, OVO, GoPay, or QRIS reference so we can verify the request.

Email

Use email when you want a written trail for a data question. We reply with the change status, the records we need to keep, and what we can update under local law.

DATA SAFEGUARDS

How We Handle Your Data

We keep account data separated from device logs and payment references, so each request touches only the fields it needs.

Account Records

We store the name, phone number, email, and contact history you give us, then limit access to staff who need it for account checks, data corrections, or fraud handling.

Cookies

Cookies help us keep you signed in and remember language choices. They do not store your wallet PIN, and you can clear them in your browser if you want a fresh session.

Device Checks

We log device type, browser version, and IP address so we can spot abnormal access. If a login comes from a new phone or desktop, we may ask for a fresh confirmation.

Payment Records

For DANA, OVO, GoPay, and QRIS, we keep the transaction reference, status, and time only. We do not keep the full payment credential if the record is not needed anymore.

Retention

We keep active account data while your account is open and only as long as the law or internal audit needs. After that, we remove or mask the part no longer needed.

Requests

You can ask for access, correction, or deletion of data through chat or email. We confirm the request against your registered detail before we make any change, so the right account stays protected.

Questions About Your Data Rights

These are the requests we hear most when you want to see, change, or close the data we hold. The answers below focus on account records, device logs, cookies, and payment references tied to DANA, OVO, GoPay, and QRIS. If local law says we must keep a record longer, we keep only that required part and explain the reason when you ask.

We collect the name, contact detail, login data, and device signals needed to create and protect the account. If you add DANA, OVO, GoPay, or QRIS, we keep the transaction reference and status, not more than needed.

We keep only the reference needed to match a payment or withdrawal record. We do not keep your wallet PIN, and we limit access to staff who handle reconciliation or account checks.

Yes. Send the request through chat or email from your registered contact detail, and we will verify it before editing your name, phone number, or other account fields.

We keep active account data while the account is open, then retain only what local law, dispute handling, or audit control requires. After that, we remove or mask the rest.

No. Cookies store session and language settings so you stay signed in on the same device path, but they do not store your password or wallet PIN. You can clear them in your browser anytime.

Use live chat, WhatsApp, or email, and send your registered detail plus a recent payment reference if we ask. That helps us confirm the right account before we share or amend data.

Yes. If a request conflicts with local law, we follow the local rule and keep only the record part we must retain. We will still explain what we can change and why.

Kebijakan Privasi untuk Data, Cookie, dan Akun Indonesia

Ways To Reach Us Fast

WhatsApp

Live Chat

Email

How We Handle Your Data

Account Records

Cookies

Device Checks

Payment Records

Retention

Requests

Questions About Your Data Rights

01 What data do you collect when I open an account?

02 Do you keep my wallet details?

03 Can I ask you to change my data?

04 How long do you keep my data?

05 Do cookies store my password?

06 Who should I contact for access requests?

07 Does local law affect my request?

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